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The Department of Financial Institutions (DFI) regulates state-chartered banks, state-chartered credit unions, securities offerings, securities individuals and entities, money transmitters, check cashers/payday lenders, mortgage lenders and loan officers, and some other consumer/industrial lenders. To file a Financial Exploitation Intake against an entity or offering regulated by DFI, submit this online Financial Exploitation Intake form. Please note, pursuant to Kentucky’s open records laws, any information you provide may by subject to public disclosure upon termination of a formal investigation and immediately if no formal investigation is initiated.
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In submitting this complaint, you agree the information provided is true and correct to the best of your knowledge and
that the information may be used by the Department for its investigation. Consumer complaints are considered to have
been received by the Department in confidence. However, the Department may, at its sole discretion, disclose your
complaint and the information you provide to any person or entity it deems necessary for investigative purposes,
corrective action, and/or to initiate legal proceedings against appropriate parties.
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